LEGAL REFERENCE

Your Privacy Comes First at rajamujur

We keep your account secure, your payment details protected and your personal information private. This policy shows exactly how we do it — and what rights you have...

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rajamujur Your Privacy Comes First at rajamujur

Privacy Policy Details & Jurisdiction

rajamujur operates for players in supported Indonesian regions where local law permits. We collect and process your personal information — name, email, phone, payment details — only to run your account, process deposits via DANA, OVO, GoPay and QRIS, verify your identity and prevent fraud. Your data stays encrypted on our secure servers. We do not sell your information to third parties.

Where required by Indonesian law or court order, we may disclose data to authorities. You have the right to request, correct or delete your personal data subject to legal retention requirements.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Support

Email Our Privacy Team Contact our data protection officer directly at [email protected]...
Account Settings Update your personal details, communication preferences and privacy...
Live Chat Support Our support team can walk you through privacy...
EDITORIAL CLARITY

Privacy & Security Standards

SSL Encryption

All communication between your device and our servers is encrypted with industry-standard SSL certificates. Your login, payment and account data...

PCI DSS Compliance

We maintain Payment Card Industry Data Security Standard compliance to safeguard every transaction made through DANA, OVO, GoPay and QRIS...

Regular Security Audits

We conduct third-party security assessments and penetration testing to identify and close vulnerabilities before they affect your account or data.

Data Retention Policy

We store your personal information only as long as needed to run your account, settle disputes and meet local regulatory...

Two-Factor Authentication

Secure your account with optional two-factor authentication via email or SMS. This adds an extra layer of protection even if...

Transparent Logging

All access to your account is logged and timestamped. You can review login history, payment activity and profile changes in...

Privacy Consistency Across rajamujur

Casino Tables & Live Dealers
Same privacy protections whether you're at our live baccarat tables or our slot lobbies. Your data handling and encryption never changes across game sections.
Sportsbook Markets
Your sportsbook bets and betting history are protected under the same policy framework as your casino activity. No separate data flows or secondary retention.
Mobile & Desktop
Your privacy rights and data protection apply equally on mobile and desktop. We don't collect or store data differently depending on which device you use.
DANA, OVO, GoPay and QRIS
Payment method choice doesn't affect your privacy standing. All four payment routes meet the same encryption and compliance standards at rajamujur.
Account History & Statements
Your account history, transaction records and profile data are subject to identical retention rules across all sections of your account.
Third-Party Game Providers
Providers like Pragmatic and Evolution access only the session data needed to run their games. We do not share your personal email, phone or payment details with them.
Marketing Communications
Promotional emails, SMS and push notifications are sent only to addresses you've explicitly opted into. Unsubscribe anytime from your account notification settings.
AT A GLANCE

What Our Privacy Policy Covers

01
Account Registration Data Your name, email, phone, date of birth and address are collected only to open your account and meet Indonesian identity verification rules. We never share these with external marketers.
02
Payment & Transaction Records Deposits via DANA, OVO, GoPay and QRIS are processed through encrypted channels. We retain transaction logs for dispute resolution and regulatory compliance in supported regions.
03
Gameplay & Betting History Your casino rounds, sportsbook wagers and slot sessions are linked to your account for account statements and responsible account management. History is visible only to you and our support team.
04
Device & Browser Information We collect IP addresses, device identifiers and browser type to detect fraud, prevent account takeover and ensure secure login from new locations.
05
Communication Preferences You control how we contact you: email, SMS, push notifications or in-app messages. Your choices are saved and updated in real time across all rajamujur platforms.
06
Support & Dispute Records Chat logs, email threads and support tickets are kept confidential and stored securely. We use them only to resolve issues and improve our support service.

Privacy Policy Questions

We keep your account data while your account is active. After closure, we retain information as long as required by Indonesian law for dispute resolution and regulatory compliance. Payment records are kept for seven years for tax and anti-fraud purposes.

Yes. Contact [email protected] and submit a data access request. We'll compile all personal information linked to your account — payment history, gameplay logs, communications — and deliver it within 30 days in a readable format.

No. We never sell, rent or trade your personal data for marketing. We share information only with payment processors (to complete DANA, OVO, GoPay and QRIS transactions), fraud prevention partners and authorities where required by Indonesian law.

We monitor our systems continuously for unauthorized access. If a breach occurs affecting your data, we'll notify you via email within 72 hours as required by local law and explain what information was exposed and what steps we've taken to secure it.

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end using SSL/TLS protocols. We comply with PCI DSS standards and do not store full card numbers. Payment processing is handled by secure third-party providers only.

You can request account closure anytime in your account settings. We'll deactivate your account immediately. Some data (payment records, dispute history) may be retained for legal compliance, but personal details will be deleted or anonymized within 90 days.

Open your account settings and navigate to Communication Preferences. Toggle email, SMS and push notifications on or off individually. You can unsubscribe from any promotional list at the bottom of every marketing email we send you.